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Backup Policy - OnDemand Suite

Replication

Database and file system contents are replicated between the primary data center near Chicago, to the failover data center in Dallas-Forth Worth. This allows the app to continue working even if one data center is completely destroyed. The primary and failover data centers are just over 1,000 miles (1,600 km) apart, so only a very large scale disaster (e.g. nuclear war, asteroid) could destroy both.

Daily Backups

In addition to replication, data is redundantly backup up onsite at the Dallas-Forth Worth data center. We have two types of daily backups:

Both backups are performed daily via Rackspace Managed Backup and operated by certified Backup Technicians employed by Rackspace.